Damages or shortages in shipments en route
Our responsibility does not extend beyond our warehouse. Examine all shipments carefully before the delivering carrier leaves your premises. Where damage or shortage has occurred be sure to have freight bill signed by the driver (motor freight shipments). Damages occurring on UPS shipments are to be taken up with the driver making the delivery. Parcel post damages are to be reported to us immediately. Concealed damage claims must be made within forty-eight hours. In all instances we will attempt to assist you in securing adjustments provided you follow the above recommendations.
We make every effort to ship your order the same day we receive it. When size and weight allow we use UPS, because it is normally faster. On shipments 150 lbs. or above, we ship via motor freight prepay and add. Charges vary depending upon distance from Spartanburg, South Carolina
A 15% restocking charge will be assessed on all returned items unless Oilmens made a shipment error. For proper credit, Oilmens must be notified that merchandise is being returned. Any item returned to us must be shipped prepaid. All items must be in good, resalable condition and returned within 60 days. No credit returns after 90 days.